When it comes to delivering your precious doors and windows, we understand that you need someone you can trust. That’s where Green Doors’ in-house delivery service shines! With over 10 years of experience transporting items like doors and windows, our team is dedicated to handling your treasures with the utmost care. We strap and protect your items during transit, ensuring they reach you in tip-top condition.

The customer is responsible for inspecting the item(s) upon delivery and ensuring that they have all the parts associated with it.

The Green Doors Delivery Process:

We’ve designed our delivery process to make your experience as smooth and stress-free as possible. Here’s how it works:

1. Route Planning: Our expert route planner organizes efficient delivery routes in your area, ensuring a swift and timely arrival. No dilly-dallying here!
2. Pre-Delivery Call: Expect a friendly call from us the day before your scheduled delivery. We’ll provide you with a predicted time slot so you can plan your day accordingly.
3. On-the-Way Notification: Our reliable driver will give you a heads-up when they’re en route to your location. It’s like having your very own door and window concierge!
4. Lend a Hand (if needed): For larger items, our driver may require a helping hand. So, be prepared to flex those muscles and assist if necessary. Teamwork makes the dream work!
5. Stress-Free Delivery: Trust our experienced team to make your delivery experience hassle-free, reliable, and downright enjoyable. After all, we’re in this together!

Our delivery schedules depend on your location, but here’s what you can generally expect:

1. Home Counties Deliveries: We schedule weekly deliveries within the Home Counties, ensuring that you receive your items promptly and without a hitch.
2. National Deliveries: For our customers located across the country, our goal is to deliver your doors and windows within two weeks. We strive to keep you informed throughout the process so you can plan accordingly.

Green Doors’ delivery routes cover an impressive 150-mile radius from our base in Luton, Bedfordshire. Our expert route planners work diligently to create the most efficient and eco-friendly delivery routes for every order, ensuring a seamless experience for our customers.

We understand that life can be unpredictable, and sometimes you need your doors and windows in a jiffy. While we strive to avoid rush situations, we’re proud to offer an express delivery option for those moments when you’re on a tight deadline. Our express delivery service is designed to accommodate urgent orders, moving you to the front of the line. However, it’s important to note that this option involves a single route journey, meaning you’ll need to cover the driver for the entire day. While this may be an extra expense, it ensures that your items arrive quickly and safely when you need them the most.

How to Request Express Delivery:

If you think our express delivery service might be the solution you need, follow these steps:

1. Get in Touch: Reach out to our friendly customer service team to discuss your situation and determine if express delivery is the right option for you.
2. Provide Details: Share your order details, location, and delivery timeline with our team so we can assess the feasibility of an express delivery.
3. Confirm and Pay: If express delivery is available and suits your needs, confirm the service and cover the additional driver expense.
4. Sit Back and Relax: With your express delivery booked, you can breathe a sigh of relief, knowing your doors and windows will arrive in no time.

With a decade of experience under our belt, Green Doors specializes in transporting large, heavy, and fragile items like doors and windows. We’ve chosen to handle deliveries in-house rather than relying on external courier companies, as this enables us to provide proper training and maintain full control over the packing and unloading process. By choosing Green Doors, you’re entrusting your items to a team dedicated to ensuring their safe and efficient arrival.

Yes, we offer convenient product collection during normal working hours. If you need to pick up your items outside of these hours, please contact our sales team, who may be able to help. Before collection, we recommend measuring your vehicle’s carrying capacity to ensure a proper fit.

Please note that, in our commitment to sustainability, we do not provide single-use wrapping, packaging materials, or straps for transit. Our current practice of reusing packaging materials helps prevent waste. When collecting your items, make sure to bring whatever you need for secure transportation. If you’re using a third-party courier, inform them of this requirement as well.

The customer is responsible for inspecting the item(s) upon collection and ensuring that they have collected all the parts associated with it. Green Doors is not responsible for any items that the customer may have missed during the collection process.

Your item will arrive exactly as displayed in the photos. To protect our products during transit, we use a sustainable, reusable foam system that has proven effective in preventing damages over the past 10 years. This eco-friendly approach not only ensures your items are well-protected but also allows you to immediately assess their condition upon arrival.

Please note that glazing will be delivered as seen in the photos, so it’s essential to have the appropriate facilities to store these items when they are dropped off. Trust in Green Doors to prioritise the safety and condition of your doors and windows from the moment they leave our facility to the instant they reach your doorstep, all while making sustainable choices for the environment.